Terms and Conditions

BOOKING

When you book a tour with Cross Country Tours, hereafter referred to as CCT, this constitutes that you have read and accepted the following terms and conditions. Therefore, by signing and completing the reservation form, you enter into a contract implementing these terms and conditions. In order to ensure pleasantness for all participants, we reserve the right to accept or reject anyone attending our tours, and to expel from the tour any person whose conduct is deemed incompatible with the interests of the other tour members.

HOTELS

Run of the house rooms as listed in itineraries. All rooms are twin or double bedded with private facilities (bath or shower). All hotel taxes and service charges are included. In case of any variations that might occur, CCT reserves the right to substitute hotels of similar category.

SINGLE SUPPLEMENT / SHARE REQUEST

Sharing of accommodations is on a request basis and is to be confirmed according to availability. If it is not available, passengers must pay the single supplement which is offered on all of our tours. If we succeed in finding a share, then a refund of this supplement will be issued.

CRUISES

Accommodations are based on outside cabins, all with private facilities. Suite cabins are available upon request with an extra surcharge. All meals and shore excursions are included. Cruise companies reserve the right to alter itineraries and/or change vessels should this become necessary without prior notice.

MEALS

As specified in itineraries by the symbols B.L.D. which stands for breakfast, lunch and dinner. Meals on cruises consist of breakfast, lunch, and dinner daily.

TOURS AND TRANSPORTATION

Fully escorted, via luxurious air conditioned buses or cars, dependent upon the number of passengers travelling together. Tours are guided by professional, licensed, English-speaking Egyptologists. All sightseeing as per itineraries, include entrance fees to museums and archeological sites, taxes, and related services. All shore excursions in conjunction with a cruise and tours not listed under “Tour Features” are optional excursions.

TRANSFERS AND PORTERAGE SERVICE

All transfers are included as specified in itineraries, including meeting, assistance, and porterage to and from airports, hotels, and cruises. Due to government and international regulations, porters may not be allowed inside customs and security areas at the airport. Luggage carts are available for passengers to use until they are outside the customs area where porterage and assistance services are provided by CCT representatives.

SEQUENCE OF ITINERARY

Sequence of events and places visited may change from the order shown. However, all tour features will remain the same. A final itinerary will be prepared by CCT prior to your departure. CCT reserves the right to substitute hotels/cruises in case of unforeseen events beyond our control.

NOT INCLUDED IN YOUR TOUR PRICE

Airports departure taxes, passport and visa fees, meals not listed in the itinerary or food items and beverages ordered in addition to the provided meal. Also, laundry, valet services, personal items, excess baggage charges, telephone or cable charges, and souvenirs. In addition, tips to your tour guides, bus or car drivers, local staff, hotel personnel, stewards on cruises, waitresses and chambermaids, etc. are excluded.

RESERVATIONS AND DEPOSITS

A deposit of US$250 is required at the time of booking and upon submitting a completed reservation form within seven days from your reservations. The balance is payable 60 days prior to departure from the USA. If a reservation is made within 30 days or less, full payment is required. All payments are in US dollars and are to be made to CCT by credit card, cashier’s check, or money order. Reservations are made by individual name. If you request any changes to be made to your tour after receiving confirmation, a handling fee of US$35 per person will be charged.

CANCELLATIONS

If it becomes necessary to cancel a booking, a US$100 non-refundable administration fee will be applied to all deposits or payments made towards any tour package. Cancellation penalties will be assessed as follows: 30 days prior to departure 10% 29 days to 20 days prior to departure 25% 19 days to 15 days prior to departure 50% 14 days to 0 days prior to departure 100%

REFUNDS

Full refunds are to be made for cancellations that fall before the booking penalty period. All cancellation/refund claims must be in writing and will be applied from the date that it is received at the CCT office. No refunds will be made for services not rendered due to client’s choice Any airfare which is purchased with a package will be refunded according to the airline’s cancellations policies.

RETURNED CHECK CHARGE

If a check fails to clear, a charge of US$30 will be applied as a handling fee. In addition, the reservation may be cancelled if it is within 29 days of departure. To rebook, a late book fee of US$50 will be charged, as we must wire and resend the data overseas.

TRAVELERS NEEDING SPECIAL ASSISTANCE

Any disability or requests requiring special attention must be reported to CCT at the time of booking. CCT will make a reasonable attempt to accommodate any special needs of disabled tour members, but we are not responsible in the event we are unable to do so. Please note that we cannot be responsible for the inability to provide or the denial of services by any our suppliers to accommodate any special needs. We regret we cannot be responsible for providing individual assistance. If anyone traveling should need any kind of individual or physical assistance they must be accompanied by a qualified companion.

SMOKING

Tour participants must abide by the rules in place in the countries traveled to. Smoking is prohibited on any public ground transportation or in the private vehicles supplied for tours.

RESPONSIBILITY

CCT acts only as an agent for the various companies, owners, or contractors providing means of transportation, hotel accommodations, airlines, bus companies, ship lines, and other services in connection with these tours and has no responsibility for any loss, injury or damage to you and your belongings. Neither CCT nor any of their agents/suppliers of services shall be or become responsible for any disruptions or conditions beyond their control caused by acts of nature, default of an airline, bus, train, ship, or hotel fire, breakdown in machinery or equipment, acts of governments or authorities, strikes, riots, thefts, or any political disturbances. While great care is taken in selecting the suppliers of services, including airlines, hotels, cruises, and ground handling agents, the services contracted for these tours are subject to terms and conditions imposed by these suppliers and their liability which is limited by their tariffs and conditions of carriage. Under any unforeseen circumstances should it become necessary for the safety and the well being of the traveler to cancel or amend the tour while it is in progress, CCT will make the best effort possible to ensure your safety which is our main concern in this matter. Consequently neither CCT nor their subsidiaries, suppliers shall be held responsible or become liable for any additional expenses sustained or incurred by the tour member as a result of any of these changes or the foregoing causes. Therefore no claims of any kind should be filed against CCT or their representatives. CCT reserves the right to change the itinerary if necessary for scheduling purposes, to reject or retain an applicant from tour participation, to expel a tour member from the tour if he/she is overly disruptive, or to cancel the tour at any time, when, in their sole judgment, such conditions warrant, or they deem it necessary for the comfort, convenience, or safety of the tour members. In the event that it becomes necessary for CCT to cancel a tour, the only liability on the part of CCT will be to refund all monies received in payment of the tour. The passenger contract in use by the airlines concerned, when issued, shall constitute the sole contract between the airline and purchaser of these tours and/or passengers. These tours will be operating and may be sold in conjunction with the services of any IATA or ARC airline.